AI Implementation in HRM

 AI Implementation in HRM - Transforming the Workforce in Sri Lanka

Artificial Intelligence (AI) into Human Resource Management (HRM)is totally changing the way firms in Sri Lanka attract, retain and develop talent as well as boosting employee engagement by streamlining HR processes. By embracing the ability of AI to automate tedious tasks, process massive amounts of data and offer predictions; businesses across sectors are enhancing productivity and creating a more personalised and strategic approach to managing labour.

With instances of local businesses using these technologies to transform their HRM processes, we examine how AI is being applied in HRM in Sri Lanka in this blog.

1. AI in Recruitment and Talent Acquisition

Organizations regularly begin exploring different avenues regarding computer based intelligence in the enrollment area. Simulated intelligence is being involved by various organizations in Sri Lanka to facilitate the employing system, from tracking down candidates to setting up meetings and in any event, auditing applications.

Example:

Virtusa, a worldwide IT administrations organization with a critical presence in Sri Lanka, utilizes man-made intelligence driven enlistment stages that consolidate normal language handling (NLP) to screen continues and rank competitors in light of explicit models, like abilities, capabilities, and experience. This Artificial intelligence controlled device can filter through many applications right away, essentially diminishing the time taken to enlist new ability.

Furthermore, Dialog Axiata, a main media communications supplier in Sri Lanka, has carried out Artificial intelligence based chatbots for fundamental competitor collaborations. These chatbots naturally ask work related inquiries, survey reactions, and channel out up-and-comers who don't meet the essential work necessities, guaranteeing that main qualified applicants push ahead in the recruiting system.

2. AI-Powered Employee Engagement and Retention

By recognizing possible turnover and seeing problems before they become serious, AI may also significantly increase employee engagement and retention. AI can provide insights into the general morale of the workforce using information from performance metrics, feedback platforms, and employee surveys.

Example:

John Keells Holdings, one of Sri Lanka’s largest conglomerates, has adopted AI-driven employee engagement platforms to track employee satisfaction and predict turnover. These platforms use machine learning algorithms to analyze patterns in employee feedback, work behaviors, and other performance indicators. If the system detects that an employee might be dissatisfied or at risk of leaving, HR managers are notified in advance, allowing them to intervene with targeted retention strategies such as offering additional training or career development opportunities.

This proactive approach to engagement not only helps retain top talent but also fosters a culture of open communication and continuous improvement within the organization.

3. AI for Performance Management

Performance management has historically depended on managers' subjective evaluations. But thanks to AI, Sri Lankan businesses can now assess employee performance more thoroughly and fairly by using data-driven insights.

Example:

Softlogic Holdings, a diversified conglomerate in Sri Lanka, employs AI-driven performance management systems that assess employees’ work based on key metrics like task completion, collaboration, and time management. By gathering data from project management tools, communication platforms, and productivity software, AI tools create performance reports that provide more granular insights into individual and team performance.

This data-driven approach not only makes performance evaluations more accurate but also helps HR managers identify skill gaps, suggest personalized learning paths, and offer feedback that is relevant to each employee’s growth trajectory.

4. AI for Learning and Development

Employee skill enhancement and performance improvement depend heavily on training and development. AI may customize training programs to meet the individual needs of each worker, allowing them to advance at their own speed and gain the skills most necessary for their positions.

Example:

Hemas Holdings, a leading diversified Sri Lankan company, uses AI-powered learning platforms that personalize the training experience for each employee. These platforms use machine learning algorithms to assess an individual’s learning style, preferred content formats (videos, articles, etc.), and past performance to recommend training courses tailored to their specific needs.

For example, if an employee is struggling with a particular skill, the AI system might recommend additional tutorials, webinars, or interactive exercises designed to strengthen that competency. This ensures that the employee receives a more customized and effective learning experience, improving both retention and performance.

5. AI in Payroll and Benefits Administration

Managing payroll and benefits is an essential HR function, but it is often time-consuming and prone to errors. AI can help streamline this process, ensuring that employees are paid accurately and on time while also improving the overall management of employee benefits.

Example:

An AI-based payroll automation system has been put in place by Lanka IOC, a division of Indian Oil Corporation in Sri lanka, to automatically calculate salaries, deduct taxes, and handle overtime. The method lessens the administrative load on HR staff while guaranteeing adherence to SriLankan's labor rules. By automating typical payroll procedures, HR professionals may focus on more strategic parts of their position, such as employee development and organizational growth.

Additionally, AI-powered benefits administration platforms may make it simple for staff members to monitor their benefit like health insurance or retirement plans while also offering tailored recommendations according to their requirements and preferences.

6. AI in Employee Health and Well being

Simulated intelligence is likewise being utilized to screen representative prosperity and advance a better workplace. Organizations are progressively embracing artificial intelligence fueled instruments to evaluate workers' emotional well-being, actual well being, and by and large work fulfilment.

Example:

MAS Holdings, one of Sri lanka's biggest clothing producers, has presented man-made intelligencecontrolled wellbeing applications that track representative feelings of anxiety and business related exhaustion. The framework utilizes biometric information gathered from wearable gadgets to screen indications of burnout, stress, or exhaustion. On the off chance that specific limits are met, the framework cautions HR groups, permitting them to intercede by offering wellbeing programs, adaptable work hours, or psychological well-being support.

By utilizing simulated intelligence for worker prosperity, organizations can make a more strong and useful work environment, where representatives feel esteemed and really focused on, prompting higher commitment and lower turnover.

Challenges and Considerations for AI in HRM in Sri Lanka

Notwithstanding the many benefits, AI execution in HRM in Sri Lanka accompanies specific difficulties:

• Information Security and Security: With the assortment of tremendous measures of representative information, organizations need to guarantee that artificial intelligence instruments follow information insurance guidelines. Keeping up with straightforwardness and entrust with representatives is critical.

• Ability Holes: Numerous HR experts might not have the specialized aptitude to work man-made intelligence apparatuses really. Continuous preparation and employing of man-made intelligence experts might be important to overcome this issue.

• Representative Obstruction: A few representatives might expect that computer based intelligence will supplant their positions or make the workplace excessively indifferent. To beat this, organizations need to underscore that computer based intelligence is an instrument to help, not supplant, human specialists.

The Future of AI in HRM in Sri Lanka

AI technology has the potential to revolutionize HRM in Sri Lanka as it develops further. AI is assisting businesses in creating a workforce that is more effective, engaged, and productive by automating administrative duties and improving decision-making through data insights. In addition to improving their HR procedures, Sri Lankan businesses will become more competitive in a global business environment that is evolving quickly as they use and develop these technologies.

Businesses in Sri Lanka may guarantee that their HR departments are prepared for the future by adopting AI, which will enable them to meet the demands of the contemporary workforce and open up new avenues for expansion and achievement.

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