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Showing posts from October, 2024

DIGITAL EMPLOYEE EXPERIENCE

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  What is Digital Employee Experience?   Digital Employee Experience (DEX) refers to employees’ experiences when using digital tools for communication, collaboration, and productivity, the performance of devices, applications, and networks in the workplace. It is a crucial metric to track as organisations move towards digital-first methods. DEX is about more than just improving IT; it is a crucial element of the contemporary employee experience (EX) and is interconnected with the culture of employee engagement, HR, and innovation . (manageengine, 2023)   Why is the digital employee experience important to your people?   By and large, people simply want to get work done, and they want to get it done seamlessly. Employees don’t want to be developing complex workarounds or be dealing with outages or bottlenecks as they attempt to serve their internal or external customers. A clunky digital employee experience means that people can’t move as quickly and/or e...

EMPLOYEE BRANDING

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  What is employee branding? Employee branding is the process of helping your current employees internalise your desired brand image and represent that image to the outside world.  With the business world becoming increasingly competitive both on and offline, consumers rely on intimate brand experiences now more than ever when purchasing products and services.  Therefore, with the help of good employee branding, your staff members will be more engaged, which will result in them providing excellent customer service. Why is Employee Branding Important? The technique of establishing a distinctive and favourable image of your business via your workers is known as "employee branding." Maintaining consistency in message and representation requires coordinating the attitudes and actions of your staff with those of your brand. Employee branding is crucial for company success because it may improve your ability to recruit and retain top talent, improve your standing as a...

WORK FORCE DIVERSITY

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  What is Workforce Diversity? Workforce diversity is the inclusion of employees from different backgrounds, races, cultures, genders, ages, religions, and sexual orientations in the workplace. It is also about including employees with different abilities and disabilities. In simple terms, it refers to a diverse organisation with a heterogeneous workforce. The concept of workforce diversity has evolved over the years as organisations have become more global and inclusive. In the past, workforce diversity was often thought of in terms of gender and race. However, today, the definition of workforce diversity has expanded to include a wide range of dimensions, including but not limited to gender, race, ethnicity, age, sexual orientation, religion, socio-economic status, ability, and skills   (Pahwa, 2023) . Types of Workforce Diversity The types of diversity that can exist inside a social construct are potentially endless. It includes every characteristic an...